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Here, we discuss what you need to know about APIs as they affect your business, as well as how to safeguard your APIs and websites that use APIs. You've come to the right place if you're wondering why API monitoring is so important.
APIs are the fuel for the web - you've heard it before. There is no such thing as a freestanding website or application anymore.
APIs, such as those provided by Google, Amazon, social media providers, merchant services, geolocation services, and productivity tools like Slack and Trello, are ubiquitous on just about every website. The number of APIs our products and users rely on also grows as the cloud and Internet of Things grow.
Your revenue and reputation suffer if any of the APIs you provide or rely on are down or have performance issues, which affect the sites and services that rely on them.
During the pre-launch testing, everything went well, as did the live version at the beginning. No matter whether you are using the API for internal purposes or publishing it to the public, you have a lot-maybe even millions-of users, devices, and applications that rely on it.
Since APIs fail for various reasons, you need to protect your time and cash investment. Here is a complete list of possible reasons APIs fail. To ensure that your API is running at top performance levels 24/7, you owe it to its users.
Here are a few reasons why monitoring APIs is important:
Provide an API: Providing an API means that you have an obligation to the users, regardless of their roles, to ensure your API is highly available, returns data as quickly as possible, and is always working correctly.
API issues might not be detected by regular website monitoring. Because traditional website monitoring only inspects the page load at its very beginning, you may not know that your API service or page is failing until your users complain.
A single faulty API method can break a transaction. The API may be available, but it may not function correctly on every occasion.
Customers do not understand what APIs are, how they work, or why they are necessary. Their only knowledge of the situation is that things aren't working or working poorly. The 75% of users who abandon a product due to clunky, slow user interfaces or things that do not work correctly or at all are the result of clunky, slow user interfaces or things that do not work.
Users are less satisfied due to poor performance. Users' perceptions of navigation and design are affected as well.
When your API isn't working, you might have difficulty with logins, checkouts, shopping carts, or you may be unable to maintain user trust. Users might bounce if any of these things don't work.
The immediate revenue is lost, but the future revenue is also lost. You won't see users coming back when they abandon your site or service. Often, they run into each other at work, share stories at parties, and leave bad reviews online. They aren't just losing their business, they are losing every person with whom they interacted.